The results of the Citizen Satisfaction Survey are now available. The National Research Center, a nationally recognized organization based out of Boulder, Colorado, administered the survey. The results were analyzed according to demographics and geographic subgroups, plus were compared to other similar sized communities throughout the nation. The survey will be administered annually and will provide additional insight into citizen satisfaction with City policies and procedures.

Quality of life issues, which citizens rated as good or above, are highlighted below:

1. 82% of citizens thought Sarasota was either an excellent or good place to live;
2. 77% of citizens thought Sarasota was either an excellent or good place to retire;
3. 80% of citizens thought the overall quality of life in Sarasota was either good or excellent;
4. 81% of citizens thought the overall appearance of Sarasota was either good or excellent;
5. 78% of citizens thought the opportunities to attend cultural activities were either good or excellent;
6. 80% of citizens thought the shopping opportunities in Sarasota were either good or excellent; and
7. 80% of citizens thought the overall image/reputation of Sarasota were either good or excellent.

Residents were asked to respond to most questions with either "excellent, " "good," "fair," "poor" or "don't know." The National Survey Center converts all results to a 100-point scale. The worst possible score is 0 (if all residents rated a service as poor) and the best 100 (if all residents rated a service as excellent.) A score of 67 is considered a "good" rating, while a score of 33 would be "fair."

In all, six reports were produced by the National Research Center. Please click on the buttens below to download the different sections of the results.