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Information Technology
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Level
V |
Level
IV |
Level
III |
Level
II |
Level
I |
| Job
Titles: |
Dir,
IT (31) |
Mgr,
IT (25) |
Telecom.
Analyst, PD (21) |
GIS
Analyst* (19)
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GIS
Tech.* (14) |
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Mgr,
IT - Police (25) |
Coord
Web Comm (21) |
Technical
Supprt Tech II** (20) |
Records
Info Spec. II** (13) |
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Mgr,
Professional Business Svcs*****(25) |
Network
Sys & Data Comm Analyst* (20) |
Technical
Supprt Tech I** (18) |
Records
Info Spec. I (11) |
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Mgr.
Information & Comm Tech*** (25) |
Computer
Systems Admin** (20) |
Computer
Support Spec*** (18) |
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Supvr,
IT Operations (24) |
Network
Analyst II (20) |
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Coord,
GIS** (22) |
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Coord,
Systems Integration,
PD (22) |
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Mgr,
City Records**** (21) |
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| Education: |
Master/Bachelor
degree |
Bachelor
degree |
Associate
degree |
Associate
degree/High School or GED |
Associate
degree/High School or GED |
Relevant
Work Experience
|
10
years |
2-6
years |
3-5
years |
2-3
years |
0-3 years |
| Supervisory
Experience |
10
years |
0-6
years |
N/A |
N/A |
N/A |
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High
Performance Organization Skills
|
Level
A |
Level
A |
Level
B |
Level
C
|
Level
C |
| City
Operations, Policies & Procedures |
Level
A |
Level
A |
Level
B |
Level
C |
Level
C |
| Customer
Service |
Level
A |
Level
A |
Level
A |
Level
B |
Level
C |
| Interpersonal
Skills |
Level
A |
Level
A |
Level
B |
Level
B |
Level
C |
| Communication |
Level
A |
Level
A |
Level
B |
Level
B |
Level
C |
| Laws
and Regulations |
Level
A |
Level
A |
Level
B |
Level
C |
Level
C |
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| Computer
Skills |
Mastery
and understanding of applications used by City |
Mastery
and understanding of applications used by City; ability to keep current
of technology trends; *Computer programming analysis & systems
design; application development, Lotus Notes, web design |
Ability
to keep current on technology trends; Computerized phone systems;
Intermediate knowledge of suite of software used by City
*experience in LAN/WAN environment
|
Host
System, expert in suite of programs used by City, programming in languages
used by City
*Advanced GIS mapping systems |
Knowledge
of suite of software used by City |
| Job
Specific Skills |
Project
management; ability to keep current of technology trends |
Project
management; Knowledge of adult learning styles, curriculum development |
Project
management; Understanding of PC hardware and peripherals |
Project
management; Understanding of PC hardware and peripherals;
*knowledge of standard GIS technology methods, practices & techniques |
*Knowledge
of standard GIS technology methods, practices & techniques; **knowledge
of record keeping practices, filing |
Certifications/
Licenses |
|
**ERSI
Certified as Arc GIS Instructor preferred
***CCNA & MCTS
****Certified Records Manager (ICRM) preferred
*****PMI & MCTS |
*CCNA
required
**CompTIA A+ & Network certs; 3 Microsoft MCTS or 1 MCITP cert
required |
**A+
cert desired
***CompTIA A+ & Network certs; 1 Microsoft MCTS or MCITP cert
required |
**Supervisory
training within 1 yr |
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