Career Management

Information for Planning Your Career
With the City of Sarasota

Career Ladders

Training & Development Catalog

Forms & Guidelines

Professional Skills Workbook

Professional Skills Table of Contents Leadership Communication Management Personal Effectiveness Professional Knowledge Customer Focus Team Approach Top Ten Skill Sets

Coaching Tools and Tips

FAQ

Models

Power Point Presentations

Key Attribute:

Personal Effectiveness

Having appropriate values, personality traits, regard for health and perspective of job and life. Maintaining, promoting and demonstrating extraordinary, social, ethical and organizational norms as a way of conducting business. Reacts in a manner that is acceptable to others when under stress or when opposed. Understands one’s strengths and weaknesses and one’s impact on others. Must be able to easily adapt to organizational, people and technological changes. Willing to take on additional responsibilities to achieve goals beyond what is required, being proactive and indicating through actions and decisions a sense of importance to get the job done. Takes actions to overcome obstacles in seeking solutions.

Personal Effectiveness is achieved through the following critical skills:

Adaptability
Initiative
Integrity
Self-Management

Adaptability

Work to adjust to rapid change, multiple demands and shifting priorities. Bounce back quickly when faced with constraints, frustrations or adversity. Take appropriate risks and innovate to maximize opportunities for operational growth. Demonstrate flexibility. Continuously learn and apply new skills.

Practices/ Behaviors:

• Flexibly leads and manages during times of ambiguity
• Creates innovative solutions
• Tolerates risk and tests the limits of rules and regulations
• Remains effective under stress
• Copes effectively with the unexpected
• Accepts and accommodates shifting priorities

Initiative

Set aggressive goals and work hard to achieve them. Go the extra mile to achieve results beyond what is required. Don’t wait to be told. Find new ways to maximize service to the City. Communicate a sense of urgency. Persist despite obstacles. Set high performance standards.

Practices/Behaviors:

• Pursues improvement opportunities with a sense of urgency
• Self-starts needed action without prompting
• Demonstrates high work standards
• Devotes time and effort required to meet or exceed the standard
• Proactively contributes to the success of others

Integrity

Be honest and forthright at all times and keep your word and commitments. “Walk the talk” by practicing the City’s values. Demonstrate sound business ethics. Do not tolerate any harassment or abuse of employees.

Practices/Behaviors:

• Ensures actions and decisions reflect the highest ethical, legal and professional standards
• Intolerant of abusive behavior
• Handles all requests for confidentiality with high degree of ethics
• Promises only what is within his/her power to provide
• Is accountable for actions
• Communicates perceptions or inequitable treatment to appropriate management
• Aligns actions with words.

Self-Management

Manage all your activities and efforts in a manner that maximizes your productivity. Keep the proper balance among work, family, play and community involvement that allows you to stay energized and fresh in approaching your work. Manage your career.

Practices/Behaviors:

• Recognizes that maintaining life balances is the key to renewing and sustaining your personal energy
• Maintains a balance between work and personal life
• Places a priority on health, fitness and general well-being.

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