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Solid Waste
Solid Waste | Streets and Highways | Water, Sewer & Reuse | Enviro Links

I have water and sewer, how do I start garbage service?

Call the utility billing office at 954-4197 and tell them you would like a garbage only account or you want IT added to your existing account.

  I have a garbage billing question, who do I call?

Call the utility billing office at 954-4197.

  Why did the collectors not empty my cart? I put IT out at 10:00 am.

You must place your cart at the curb 5 pm the day before collection or by 7 am the day of your collection to avoid any missed collection.

  My neighbor leaves their cart at the curb all the time, what can I do to prevent this?

You can call the City's Code Compliance at 954-4125.

I have handicap service, why do I have to purchase my own garbage cans?

In order to receive special back door service and pay the normal rate of collection, you must purchase your own cans. However, we do have regular back door collection at a higher rate for the service.

I had a few tree limbs inside my cart, why wasn't IT dumped?

Yard waste is collected by BFI on your recycling day. Yard waste cannot be mixed with regular garbage because IT is recyclable.

  I live in Sarasota County, who should I call for garbage collection?

Call Sarasota County Solid Waste at 861-5000.

  What are the holidays that garbage is not collected?

New Years Day, Independence Day, Thanksgiving Day, Christmas Day.

If I forget to put my cart out for collection will you come back and get IT later that day?

No, you'll have to put it out on your next scheduled day.

The wheels are broken on my cart, will I have to pay for a new one?

No – call 365-7651 and the City will replace it at no additional charge.

  My cart was stolen, will I have to pay for a new one?

No – call 365-7651. We'll see if we can locate it , if not we will replace it at no additional charge.

Who handles recycling in the City?

Waste Services, Inc. Their phone number is 953-6559.

Will Waste Services take my appliances on recycling day?

Yes, however they sometime collect them on Saturdays so give them a call and let them know what you have for pickup at 953-6559.

Why won't Waste Services pick up loose leaves or pine needles piled on the curb?

Small leaves and pine needles must be bagged due to their size and Waste Services residential collection is not semi-automated.




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