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| Water,
Sewer & Reuse |
Solid
Waste |
Streets
and Highways
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Water,
Sewer & Reuse
| Enviro
Links
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Q:
What are the services/responsibilities of the Public Works
Department?
A:
Public Works provides citizens with the essential services
of water, wastewater collection, roads and drainage. The department
is responsible for the continuance of clean and safe streets
and sidewalks, functional stormwater facilities to prevent
flooding of streets and buildings, wastewater collection system
for the health and well being of the public. The Public Works
Department distributes safe, potable water and reclaimed water.
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Q:
I have questions about my utility bill. Who do I call?
A: You can call 954-4196 or come by in person to our Utility
Billing Office located at 1761 12th Street. Hours are 8:00 a.m.
- 5:00 p.m., Monday through Friday.
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Q:
How much does it cost to get my water turned on?
A: The initial charge to get water turned on is $194.18. This
amount represents $150.00 deposit, $24.18 advance solid waste
collection charge, and $20.00 non-refundable service charge.
This amount must be paid prior to water being turned on.
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Q:
How do I open a new water account?
A: Accounts must be opened in person at the Utility Billing
Office located 1761, 12th street Your social security number,
a photo I.D. and the initial charge of $194.18 is required.
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Q:
Where can I pay my bill?
A: Payments may be made in person at the Utility Billing
Office, 1761, 12th Street, 8:00 a.m. to 5:00 p.m., Monday through
Friday or by mail to P.O. Box 3439.
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Q:
When is my bill due?
A:
Monthly bills are due and payable upon receipt. To ensure
proper credit , please include your account number on your
check. Please allow three (3) days for payment by mail.
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Q:
What are your hours of operation?
A:
Monday through Friday, 8:00 a.m. - 5:00 p.m. We are closed on
weekends and holidays.
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Q:
How do I transfer my account to another address or close my
account?
A: To close an account, you may call or visit the Utility
Billing Office in person. After the final meter reading is
made, $150.00
will be credited to your account. You will then receive either
a bill or a refund check for the difference. This takes approximately
4 - 6 weeks.
You may transfer an existing account to another address within
the City as long as the account remains in the same name.
Your
$150.00 deposit can be transferred to the new account, provided
the terminated account is paid in full.
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Q:
Why do I have low water pressure?
A: Low water pressure may occur for several reasons, frequently
in the customer's own system, such as leaks, closed house valve,
water softener/conditioner, etc. Call 955-2325 for assistance.
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Q:
Are there any water restrictions in the City of Sarasota?
A:
Yes, the City of Sarasota currently has the following watering
restrictions:
- If
you have an even numbered address, you can water on Tuesday.
- If
you have an odd numbered address, you can water on
Thursday.
Watering
is not allowed between 10 a.m. and 4 p.m.
For
additional water conservation information, call the Southwest
Florida Water Management District at 1-800-423-1476.
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Q:
I've found a leak in the City service. What should I do?
A:
Water division employees maintain water mains and service lines
up to the outlet (customer side) of the meter. To report water
leaks, call 955-2325, Monday through Friday, 7:30 a.m. - 5:00
p.m. All other times, please call 955-4838.
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Q:
Is Reclaimed water available to Sarasota residents?
A:
Reclaimed water service is provided either with direct service
from a transmission main or with construction of a distribution
system within a neighborhood. For more information about the
availability of reclaimed water in your area and how to apply
for service, please call the Public Works Technical Services
Division at 955-2325.
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Q:
Where do I report problems with overflowing manholes or streets
that are flooding?
A:
For emergency repair service for water or sewer, please call
955-2325, Monday through Friday, 7:30 a.m. - 5:00 p.m. All other
times, please call 955-4838.
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Q:
A sanitary lift station has a flashing red light or an alarm
ringing. What should I do?
A:
For Lift Stations that have a red light flashing or an alarm
bell sounding, please call 955-2325, Monday through Friday,
7:30 a.m. - 5:00 p.m. All other times, please call 955-4838.
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Q:
My sewer is stopped up. What should I do?
A:
For a sewer that is stopped up,. please call 955-2325, Monday
through Friday, 7:30 a.m. - 5:00 p.m. All other times, please
call 955-4838.
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Q:
How much are impact fees?
A: A permit to connect to the City's water distribution system
shall be valid for a period of 12 months from the date of
the
permit . These charges represent the cost of providing a metered
connection to the system and are in addition to established
monthly charges for service.
All
payments must be made in advance.
A
fire hydrant construction meter requires a $750.00 refundable
deposit .
For
fire line cost, you will need to make an application. There
will be no impact fees charged, but there may be inspection
fees.
For
an irrigation meter there will be no impact fees, but there
will be installation fees.
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Meter
Size |
Water
Fees |
Installation
Fees |
Sewer
Fees |
Installation
Fees |
combines
Fees |
Maximum
Flows (GPM)
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5/8" |
$
900 |
$275 |
$2,577.00 |
$575 |
$4,327.00 |
0-20
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1" |
$2,250 |
$350 |
$6,442.50 |
$575 |
$9,617.50 |
20-50
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1.5" |
$4,500 |
$710 |
$12,885.00 |
$575 |
$18,670.00 |
50-100
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2" |
$7,200 |
$1,150 |
$20,616.00 |
$575 |
$29,541.00 |
100-160
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3" |
$14,400 |
$1,600 |
$41,232.00 |
$575 |
$57,807.00 |
160-320
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4" |
$22,500 |
$2,100 |
$64,425.00 |
$575 |
$89,600.00 |
350-500
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6" |
$45,000 |
COST |
$128,850.00 |
COST |
$173,850.00 |
1000
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8" |
$72,000 |
COST |
$206,160.00 |
COST |
$278,160.00 |
1500
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Q:
How can I find out my tap location?
A:
This information is available in the Public Works Technical
Services Division Office located at 1750 12th Street. You may
visit our office between the hours of 8:00 a.m. and 5:00 p.m.,
Monday through Friday, or call for information at 955-2325.
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