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| Water
Quality Report |
Cross-Connections
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Open/Close
Account |
Rate
& Fees |
| Reclaimed
Water
| Water
Conservation |
Utility
Billing Office |
| Billing
Office |
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Location & Phone Number:
The
Utility Billing Office is located at 1761 12th Street, Public
Works Complex. Business hours are 8:00 a.m. to 5:00 p.m., Monday
through Friday excluding holidays. Phone:
954-4196
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Bill
Payment:
You may pay your bill in person at our Utility Billing Office
located at 1761 12th Street. Business hours are 8:00 a.m. -
5:00 p.m., Monday through Friday. We are closed on weekends
and holidays. Or, you may pay by mail to P.O. Box 3439. For
your convenience, a drop box is also available at 1761 12th
Street. Monthly bills are due and payable upon receipt. To ensure
proper credit, please include your account number on your check.
Allow three (3) days for payment by mail.
You may also pay your bill online. To use this service, click
here. |
| Opening
and Closing Accounts |
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To
open a new account for water/sewer/solid waste service, you
must present a photo I.D and your social security number. Service
Deposit fees must be paid before water is turned on. These fees
represent a deposit, an advance charge for solid waste collection,
and a non-refundable service charge. Solid Waste collection
is a mandatory service in the City of Sarasota.
The deposit is held without interest and will be refunded to
you as a credit against service once a 12-month service period
has been completed, and the account has not been past due more
than one time during the 12-month period.
To close an account, you may call, or visit the Utility Billing
Office in person. After the final meter reading is made, the
deposit will be credited to your account if not previously refunded.
You will then receive either a bill or a refund check for the
difference. This takes approximately 4 to 6 weeks.
You may transfer an existing account to another address within
the City as long as the account remains in the same name. Your
deposit can be transferred to the new account provided the terminated
account is paid in full. |
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